DELIVERY AND PAYMENT

RAFAIA offers free delivery in Moscow, the Moscow region, and other regions of Russia.

After placing an order on the rafaia.com website, our manager will contact you to confirm the order and arrange the delivery. Once confirmed, the order will be handed over to the CDEK courier service.

Please note:

  • For orders over 100,000 rubles, delivery is free within Moscow and the Moscow region.
  • For orders over 200,000 rubles, delivery is free to regions of Russia.
  • You can order no more than 5 items for delivery in Moscow and the Moscow region.

  1. For orders below these amounts, the delivery cost for Moscow, the Moscow region, and other regions of Russia will be calculated automatically during the checkout process.
  2. After 100% prepayment, our manager will contact you to confirm the order and arrange the delivery. Once confirmed, the order will be handed over to the courier service.
  3. In the event that the Buyer places an order for an item that is not in stock with the Seller, the Buyer agrees to pay for the item, and the Seller agrees to purchase or produce the item and deliver it to the Buyer within 60 calendar days.
  4. Delivery is only made from the RAFAIA warehouse and boutique. Items available in the boutique can be picked up via self-pickup.

Courier delivery:

Delivery is only possible after 100% prepayment. We cooperate with the courier service CDEK to ensure reliable delivery.
Delivery times:
  • In Moscow and the Moscow region - 1-2 days.
  • To other cities of Russia - up to 7 days.
Shipping cost:
Moscow and Moscow region
  • Moscow: 700 rub.
  • Moscow region: 1,500 rub.
Regions:
calculated by CDEK

Pickup:

Boutique RAFAIA
Kutuzovsky Prospekt 48, 2nd floor, Rafaia boutique, Vremena Goda shopping center